The first line of each directory entry provides the name of the organization
in bold text. The next four lines show its mailing address, phone number,
and fax number. The next two lines show the organization’s contact
person and their title, followed by the contact person’s e-mail
address and the organization’s website URL (if any).
Next come nine questions intended to inform the reader about the range
and quality of the organization’s services. First comes a brief
statement of the organization’s mission or primary purpose (if any).
Next comes a list of that organization’s primary services (with
any pricing information they provided in parentheses).
Third comes the primary type of clientele the organization serves, so
the reader can decide if they are eligible for the organization’s
services. This directory specializes in organizations that primarily or
exclusively serve older adults and retirees.
The fourth entry provides the number of full-time, part-time, and volunteer
employees the organization has, which gives the reader an idea of its
size and scope. The fifth entry shows what credentials the organization’s
professional staff members hold; i.e., how well trained they are and what
services they are licensed or certified to perform.
The next entry lists approximately how many clients/patients/participants
the organization serves each year, which is another indicator of its size
and scope. The reader can also compare this entry with the number of personnel
in entry four to get an idea of the staff-to-client ratio in each organization.
The seventh entry shows whether the organization is accredited (certified
for quality of service by an outside agency) or not. For example, health
service providers should be accredited by the Joint Commission on Accreditation
of Healthcare Organizations (JCAHO).
The eighth entry asks whether the organization provides any special services
or pricing for senior citizens, which we are obviously encouraging as
many organizations as possible to do. The ninth and final entry is labeled
“Comments”, which provides space for the organization to insert
any additional information for the reader it would like.