Issues to Explore
When should an employee consult with the University Ombuds?
- When you have a problem or complaint and wish to talk informally through options with someone not directly involved
- When you are not sure what to do or who to talk with within the University community about a conflict or concern
- When you want to know more about University policies and how to understand them
- When you feel your problem has not been heard
- When you want to learn ways of resolving conflict on your own
- When you want to discuss a sensitive CCU-related issue
Types of Issues You Might Explore with the Ombuds :
- Interpersonal conflict or difficulties; Supervisor-supervisee conflicts and colleague relations; A troubling evaluation or assessment;
- Issue clarification or untangling a complicated situation; Competing perspectives or agendas; Misunderstandings based on cultural perspectives
- Confusion about a university policy, or the perception that a policy has been applied unfairly; Uncertainty about what department or office could assist you
- Ethical issues and CCU values, instances of misconduct or unprofessional conduct
- Perceived retaliation or fear of retaliation - Fear of coming forward or of acting to stop unacceptable behavior
- Perceived unfair treatment, harassment, discrimination, abuse of power, bullying
- Career / personal coaching Help in writing a reference, evaluation, commendation, a letter of concern, or help in writing responses;
- Improving Communications; assistance with difficult conversations in performance appraisal or disciplinary action
- Policy issues; improving communications; Help to move beyond a perceived impasse in a work relationship; Information about formal processes for resolving your concerns
- Health and safety concerns at the workplace
- Suggestions for improvement at CCU
- Identifying strategies for overcoming workplace of interpersonal barriers; Working conditions, campus cultural changes
