1. Locate EQ# on the front of the beverage vending machine. This is usually located near the area where you insert the money into the machine on a white sticker.
  2. Call the Pepsi customer service hotline at 1-800-879-8884. Describe in detail the issue you experienced to the customer service representative.
  3. Report the issue and service confirmation number received from Pepsi's customer service representative to Sandy Baldridge-Adrian at 843-349-2137 or via email at sabaldri@coastal.edu.

  1. Call the C.A. Timbes customer service hotline at 1-800-662-5229. Describe in detail the location of the machine and the issue you are having. 
  2. Report the issue and confirm you have talked to the customer service representative to Sandy Baldridge-Adrian at 843-349-2137 or via email at sabaldri@coastal.edu

To obtain a reimbursement for a vending machine error, please see one of the following individuals:

Financial Services Office  |  Burroughs & Chapin Marine Wetlands Center 
EHFA Dean's Office  |  Edwards Building 201
Dean of Students Office  |  Indigo Hall