Frequently Asked Questions

We know you have lots of questions and we have the answers for you. We have developed an extensive list of the most common questions we receive. Below, we have divided them into categories to make it easier for you. If you do not see your question or need further clarification, contact us. You may even see your question appear on the page in the future.

General Questions

Coastal Carolina University is committed to providing its students with a comprehensive educational experience that includes a residential component. Therefore, all degree-seeking, full-time, first and second-year students who graduated from high school within two calendar years prior to enrolling in Coastal Carolina University are required to live in residential communities operated by University Housing and to purchase a meal plan. Possible exemptions and the process for requesting exemptions are described in this policy. Being automatically or manually marked as exempt will not prevent a student from choosing to apply for housing and entering into the annual license agreement or from purchasing a meal plan. For more information, review the University Housing and Meal Plan Requirement (STUD-336) online.

Every student entering a college or university in South Carolina is required to provide an immunization record prior to their enrollment. The Health History/Immunization form can be found on the Student Health Services website or students may provide an immunization record on a health care provider's stationary that has been signed and verified by a physician, physician assistant or nurse practitioner, or stamped by the health care facility and contain the month, day and year vaccine was given. For any further questions, please contact Student Health Services at 843-349-6543 or coastal.edu/health/immunization.

Each on-campus resident can receive mail and packages at the campus post office, located in Sands Hall. All residents may pick up UPS and FedEx mailings at the post office as well. Students can find their mailing address in MyCoastalHome under My Info. Your mailing address will be as follows: Student's Name, CCU _ _ _ _ _ _, 107 Founders Drive, Conway, SC 29526. Information about mail services can be found on their website, coastal.edu/mailservices.

Wireless internet in addition to hard-wired internet is available in all University Housing spaces. The Gardens only has wireless internet. Residents wanting to utilize gaming consoles and media devices must register them through Student Computing Services, coastal.edu/services/scs/gameconsolesmediadevices/.

Laundry is free for all University Housing residents. Eaglin, Ingle, The Woods, The Gardens, Chanticleer, DeCenzo, Singleton-Young, and Tradition halls have laundry rooms available with multiple washers and dryers. Also residents in Eaglin, Ingle, Chanticleer, DeCenzo, Singleton-Young, and Tradition halls can go to www.laundryview.com to see what is available and the status of your clothes. You can even set up text alerts to be notified when your laundry is done. Please bring only laundry soap that is marked “HE” for our High Efficiency washers. Each apartment at Blue Ridge, Grand Strand, Low Country, Piedmont, Sandhills, and The Cove has an individual washer and dryer.

We are always looking for student leaders to be resources and role models for our residents. You can click on the Work for Us menu to get more information about the position and application process. Our main recruitment process is typically during fall semester for the upcoming academic year, but there are times when we need to fill open positions during the current semester. In addition, we have other student positions you can apply for and those too are listed on the Work for Us page.

The University does not carry insurance that will cover losses of your personal belongings you might incur from fire, theft, water or other casualty. We encourage you to consider a personal property insurance plan or renter’s insurance if you are not sufficiently covered under another insurance policy.

More information about Student Health Insurance and Student Accident Insurance Plan are available on the Student Health Services website.

Applying for Housing

The housing application is typically available as follows: Fall – February 1, Spring – November 1 and Summer – April 1. Once a student applies for the fall semester, he or she does not need to reapply for the spring semester as the application is for both semesters. Students living on campus for summer will need to complete an application for the term(s) attending. You will apply in MyCoastalHome. New incoming students and transfers will be able to access MyCoastalHome approximately 24-48 hours after paying the enrollment deposit.

Students applying for the academic year before the published room selection deadline will not provide their preferences as you select your space. Those students applying after the deadline or for spring only will enter their community preferences on their housing application. We will take them into consideration when manually making your housing assignment along with roommate preferences, your profile and the spaces available.

All students who complete their housing application (academic year applicants only) by the published room selection deadline will have the opportunity to select their space online. We do not use the application date when issuing time slots for room selection. There is no rush to complete your application. If you want the opportunity to select your room, complete it by the room selection deadline and you should be set.

For example, let's say the deadline is May 15. A student who applies on February 5 and a student who applies on April 30 would both be eligible to receive a random time slot for room selection. However a student who applies on April 30 and one that applies on June 1 would be different. The student applying on April 30 would be eligible to select their room while the student applying on June 1 would be manually assigned by University Housing staff.

Students applying for the academic year are eligible to participate in room selection online if the housing application is completed by the room selection deadline. All students who meet the deadline will be issued a random time slot to select a space. Learn more about the process online. Students applying for other terms or after the room selection deadline will be manually assigned by University Housing based on preferences and spaces available.

If you are not attending Coastal Carolina University, you can request release from the license agreement and cancel your housing any time prior to move in. Cancellations may be made online in MyCoastalHome by clicking on the "Cancel Application"button. The $50 application fee and $150 advanced prepayment are non-refundable. More information about the release process is available online, Release Prior to Occupancy. After you have checked in, you may talk with University Housing about the process to request release from your housing license agreement.

Assignments and Room Selection

No specific groups receive priority over other students. Students who are accepted into Special Interest Housing may sign up earlier but only for the allotted spaces for that specific group.

Contact Accessibility and Disability Services at 843-349-2503 or disability@coastal.edu for more information on the process. You can begin the process by registering with their office and providing appropriate documentation, coastal.edu/disabilityservices. We highly recommend submitting your request as early as possible to allow University Housing ample time to honor the request if approved.

You will be able to see your housing assignment in MyCoastalHome on the "Application Summary" page along with your roommate(s) screen name so you can begin to communicate.

Once room selection is complete, changes are limited as spaces may not come open frequently. Prior to fall move-in, you may go to MyCoastalHome to search for other spaces. To do so, you will go back to your housing application and click on the Room Change step. Pre-fall moves are permitted until July 31. After which all room changes are put on hold until the third week of the semester.

Any unassigned spaces will be available for any student to select or be assigned to at any time. The Application Summary page on your housing application will have the most current information. Use this is an opportunity to meet someone new and expand your circle of friends.

Roommates

Roommate requests must be mutual in MyCoastalHome, so it is possible that the person you requested did not accept your request, did not pull you into the space with them during Room Selection, or did not complete the housing application. In addition students who are accepted into a Special Interest Housing community are only permitted to live with other students accepted into that same community. Roommate requests are not guaranteed and although University Housing does its best to honor all mutual requests, in some cases they cannot be granted.

Only students who completed their application by the published room selection deadline are able to be requested as roommates and participate in room selection. Your preferred roommate would not be eligible to participate. You can go ahead and select your space and then use the room change process to try to get together after your preferred roommate has a room assignment.

You are unable to change the room assignment of any roommate. However you can change your room through the room change process through your housing application. To do so, you will go back to your housing application and click on the Room Change step. Pre-fall moves are permitted until July 31. After which they are put on hold until the third week of the semester.

All residents assigned to a room, suite or apartment have the option to complete a roommate agreement with their Resident Adviser (RA) at the beginning of the semester, which will help residents set limits and rules for their living space. University Housing staff will work to help resolve any conflicts or disagreements that occur between roommates. If a resolution is not possible and you wish to move out of the space, a request can be made through your Area/Community Coordinator (AC/CC) if space is available.

Living Space

Beds, desks, desk chairs, chest of drawers, closet space, central heat and air-conditioning, window coverings and internet port are provided in each room. Suites and apartments will have additional furnishings in the kitchen, living room and dining room areas. Residents are responsible for the furniture in their bedroom and any common area space. All of the furniture that is in a space at check-in must be there at check-out. Please see the Living Options section of the website for a more detailed list of furniture provided for each community.

There is a comprehensive list available online of recommended items to bring and items you should leave at home under the Living Options menu. Please be aware this is not an exhaustive list. If there is something you want to bring but are not sure if it is allowed, email or call us first before purchasing.

Full-size residential refrigerators are provided in each unit at Blue Ridge, the Gardens, Grand Strand, Low Country, Piedmont, Sandhills, The Cove, and the Woods. One UL (Underwriters Laboratories) certified refrigerator no larger than 4.6 cubic feet is allowed (per resident) in Chanticleer, DeCenzo, Singleton-Young, Eaglin, Ingle, and Tradition halls.

Each apartment at Blue Ridge, Grand Strand, Low Country, Piedmont, Sandhills, and The Cove have microwaves already installed in the kitchen area. Residents living in other spaces are allowed to have a UL (Underwriters Laboratories) certified microwave provided that it is less than 1000 watts. University Housing recommends that you talk with your roommates before purchasing a microwave for your space to avoid having multiple units in one room.

All Township Circle and Elvington Loop living spaces (Chanticleer, DeCenzo, Eaglin, the Gardens, Ingle, Singleton-Young, Tradition, and the Woods) and all double occupancy bedrooms at Grand Strand have extra-long twin beds (36” x 80”). Single bedrooms in University Place (Blue Ridge, Grand Strand, Low Country, Piedmont, Sandhills, and The Cove) have double-size beds. Go to this website for more specific information.

In Eaglin and Ingle, triple occupancy rooms will come with one bed lofted and two beds bunked prior to your arrival. Otherwise due to the design of our buildings, residents are not permitted to loft or bunk their beds. The extra-long twin beds provided are adjustable to allow ample storage underneath. Residents may purchase plastic risers no higher than 12 inches high (these typically look like square mini traffic cones).

Bicycles and electric scooters should be stored on the bicycle racks provided on the exterior of the residential facilities. Bicycles and electric scooters are not permitted in University Housing and cannot be stored on balconies.

Residents are responsible for removing trash from their residences and placing it in the provided dumpsters. Disposal of trash in any other location may result in an individual or community charge.

Meal Plan

Yes, all first- and second- year students who are living in University-operated housing are required to have a full residential meal plan. New students can choose between the Unlimited Plus, Unlimited, or Basic Unlimited. Returning, transfer and graduate students can choose between the Unlimited Plus, Unlimited, or Basic Unlimited or 175 Block. You will indicate your meal plan choice on your housing application. For more information on meal plans, visit the Dining Services website.

All meal plan changes for on-campus residents are made in MyCoastalHome. Changes to your meal plan can be made during the first two weeks of each semester. No meal plan changes will be accepted after that date. For more information on meal plans, visit the Dining Services website.

Contact the Registered Dietitian with Dining Services to discuss your needs. If the needs cannot be met within the dining facilities, they will work with Accessibility and Disability Services to issue a meal plan accommodation. Contact information for the Registered Dietitian can be found online.

During the housing application process, students can request a meal plan exemption if they have extenuating circumstances preventing them from eating successfully on campus. Students with a documented dietary need or food allergy should connect with the Registered Dietitian in Dining Services and Accessibility and Disability Services first. Contact information for the Registered Dietitian can be found online.

Openings & Closings

University Housing publishes the opening and closing dates for the year approximately a year in advance and will add them to the academic calendar. Residents should always consult the academic calendar and opening and closing dates before making any travel plans.

University-operated housing is open during the Thanksgiving Break and Spring Break. The Community Desks will be closed, but RAs will be on call. No guests are allowed on campus during the break period. All residential facilities close for Winter Break and you can view the opening and closing dates online. Residents who have extenuating circumstances and need to stay on campus for winter break should contact University Housing. Residents approved to stay on campus during winter break will be charged an additional fee per additional night. Read more about the Extended Stay Policy (STUD-334) online.

University Housing allows residents to move in early or stay late for required University sponsored activities or significant circumstances. Contact our office directly to discuss next steps, preferably 30 days prior to the start/end of the semester. Residents approved for an extended day will be charged an additional fee per additional night.

Residents planning to return to CCU for spring semester do not have to move out. Resident Advisers (RAs) will have floor meetings prior to exams to review closing procedures. We encourage residents to take any valuables home and lock their windows, bedroom door and suite/apartment door before leaving. University Housing staff will check all spaces at closing to ensure all closing procedures have been followed.

Residents who are living on campus for Maymester will be allowed to remain on campus and move from their spring housing assignment to Maymester assignment when ready. We will contact the affected students prior to the end of spring semester with more details. Students who are attending other summer terms are not permitted to move in early and no storage is available.

Policies & Procedures

Coastal Carolina University is a Tobacco/Vape-Free Free Campus. Smoking and tobacco usage is not permitted on University property. For more information, review the Tobacco-Free Campus (UNIV-431) online.

Coastal Carolina University does not allow alcohol in any University Housing room where one or more resident is under the legal drinking age or 21. If the entirety of a room, suite, or apartment is above the legal drinking age, they may register for status as a wet suite. For information about this process at ro register as a wet suite, please contact your Coordinator.

Residents who are locked out of their room may go to the community desk to checkout a loaner key. They must be able to show identification and proof that they live in the apartment, suite, or room. The loaner key should be returned within 30 minutes or the locks will be changed at the student’s expense. All residents will be provided two lock outs free of charge each year. Each additional lock-out will result in a unique $50 lock-out fee and may result in action under the Code of Student Conduct.  

Health and safety inspections are completed about three times each semester by a Resident Adviser (RA) and at least one other University Housing staff member. Students may be charged for damaged or replaced items and they may be documented for any violations of policy.

Yes, as long as your roommate says it is okay. Overnight guests are not allowed for more than three consecutive nights and five nights in a month. Overnight guests are not allowed during the first and last two weeks of each semester. Guests are not permitted during Thanksgiving, winter, and spring breaks. Hosts are responsible for the actions of their guests and guests must be escorted at all times.

Yes. Quiet hours are from 10 p.m. to 10 a.m., Sunday through Thursday and 11 p.m. to 11 a.m., Friday and Saturday. However, courtesy hours are in effect 24 hours a day, and excessive noise will not be tolerated within University Housing facilities. Twenty-four-hour quiet hours are in effect from study day through the closing of University Housing each semester.


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Contact Information

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University Housing
Tradition Hall 135
M-Th: 8 a.m. to 5 p.m.
F: 8 a.m. to 12:30 p.m.
843-349-6400 (phone)
843-349-6425 (fax)
housing@coastal.edu

Township Circle Desk
843-349-6410
Hours: 24/7

Elvington Loop Desk
843-349-4127
Hours: 24/7

University Place Desk
843-349-5060
Hours: 24/7

University Housing creates a foundation of care for resident safety and success.