Teal Mobile is Transportation Services on-demand rideshare service. You can access this service and request rides through your CCU Transportation app, TransLoc. Teal Mobile is an on-demand rideshare service available to CCU students, faculty, and staff and operates within 1.5 miles of the Conway campus. Teal Mobile runs 24 hours a day, seven days a week. The cost of Teal Mobile is provided through the SGA initiated transportation fee. You will not be prompted to make any additional payment when you schedule a ride.
Teal Mobile is an app-powered, on-demand rideshare service similar to Uber, Lyft, and Sidecar. The 1.5-mile radius services many locations frequented by CCU community members along the Highway 501 and Highway 544 corridors. This service is provided through the Student Government Association (SGA) initiated Transportation fee which provides funding for student parking, shuttle services, and parking lot maintenance.
To request a Teal Mobile ride, CCU students, faculty, and staff should download the CCU Transportation app, TransLoc, and log in with their CCU credentials.
FAQs about Teal Mobile
General Questions
You can request a ride two ways:
Through the TransLoc app on your iPhone or Android device or
The cost of Teal Mobile is provided through the SGA initiated Transportation fee. You will not be prompted to make any additional payment when you schedule a ride.
You will be notified once you have been assigned a driver through the app interface and/or via text message. You will also receive a text message when your driver is approximately one minute away.
It depends on how busy the system is at the time of your request. The web and app interface shows you an estimated time of arrival based on your driver's real-time GPS and current trip load.
You can track your driver with real-time GPS updates online and through the TransLoc app.
Some GPS inaccuracies may occur from time to time.
No, Teal Mobile is reserved for your personal use and requires your unique CCU login credentials.
Yes, when making your request you may indicate how many riders are joining you.
Yes, possibly. Teal Mobile consolidates pickups by picking up riders who are requesting rides from the same general area.
You will receive a text message update when your driver is approximately one minute away and another one when your driver arrives.
It is important to cancel your request should you no longer need a ride. You can instantly cancel online or through the TransLoc app.
Yes, every time you cancel and submit a new request, you will be put at the end of the request queue and be assigned to the next available driver.
Yes! We are hiring student drivers who meet the following qualifications:
Have a valid driver's license with a clean driving record for the last three years;
Pass a drug screening;
Available to work nights and weekends, up to 20 hours per week; and
Complete 40 hours of van and driver safety training.
Students may apply to be Teal Mobile drivers here.
You can find information about CCU's Smart Ride taxi discounts here.
The Teal Mobile vehicles are branded with Teal Mobile decals and signage. Your driver will be wearing a Transportation Services uniform.
Please call 843-421-8507 or email shuttle@coastal.edu to coordinate retrieving your lost items.
Accessibility Questions
Yes! You can select "Wheelchair access required" on the Passenger Details screen when you are requesting a ride. Only wheelchair-enabled vehicles will be dispatched to riders who select this option.
Yes, all Teal Mobile vehicles have bike racks and can accommodate up to two (2) bikes at the same time.
